ls-hospitality-hotels

The holistic solution for hotels and resorts

Take a tour

Run your entire hospitality business, from property management to dining, retail sales and guest services, within a single platform.

Get a complete overview of your property. Recognize returning guests, and delight them with personalized offers.

Create recipes and menus, offer table and room service, and prepare the right amount of dishes, fast and precisely.

Manage retail items and sales in your stores and online. Set prices, items and promotions centrally. 

Differentiate your brand with extra services and manage them all within the same platform.

A unified platform

Use a single system for your whole enterprise, and

Reduce staff training times

All parts of the business, from front desk to restaurant to back office, use the same system and interface

Cut IT costs

Cut IT costs by reducing the number of vendors, solutions and integration points

Know your customer

know and recognize your guests, no matter if they book directly with you or via a booking agent or engine

Make better decisions

make decisions based on reliable and timely business data

Get a unified view

gain a complete, unified view of your whole enterprise, from financials in Microsoft Dynamics 365 Business Central to sales and bookings at the POS

Full Property Management

manage your entire property, including room bookings, conference facilities, restaurants, stores, wellness services and other extras within the same software platform

Hotel manager

Plan and coordinate day-to-day operations

  1. plan staff rosters based on need
  2. track employee cost, performance and attendance
  3. manage inventory and replenishment
  4. handle purchasing and vendors
  5. manage budgets and monthly and year-end financial statements
  6. keep track of the business using BI reports
  7. track reservation statistics per period and per channel

Role-based
view

Set what information and functionality employees can see based on their user role and permission levels. Speed up service, prevent shrinkage, and simplify access to key information.

Front DEsk

Perform registration duties, make room reservations and track room status.

  1. recognize and acknowledge returning guests
  2. keep a clear overview of room availability thanks to color coding
  3. manage individual, group and corporate bookings
  4. see real-time housekeeping and maintenance status
  5. add dining, health, or other service charges to the room within one platform
  6. handle room changes and charges, add upsells and upgrades
  7. handle night audit processes

Marketing Manager

Increase occupancy of your facilities and maximize your hotel brand’s visibility and revenue.

  1. recognize returning guests and personalize their experience
  2. create packages that include dining, spa, and room options
  3. track the effect of your offers and promotions
  4. manage loyalty programs and rewards
  5. get real-time customer insights
  6. manage guest relationships across the channels

Back office

Monitor and manage your investments with real-time, reliable data across your entire hotel chain

  1. manage contracts for corporate guests and agents
  2. ensure accurate guest and group folios
  3. create offers and promotions that maximize profitability and guest satisfaction
  4. manage rates and restrictions
  5. improve business performance using intelligence analytics tools
  6. block rooms and create and handle allotments
  7. manage remaining transactions or problematic invoices

Your guests at the center

Would you like to learn more?

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